" "An all-inclusive handbook...most helpful in reinforcing the importance of effective management and leadership."

—John Darragh, President and CEO, Standard Register

"A classic problem-solver on how to hire, encourage, discipline, respect, and make the most of human talent. Continues to offer usable answers for basic supervision dilemmas, as well as new insights on the supervising challenges of the '90's."

—Memphis Business Journal

"A 'must' book for those beleaguered supervisors who need quick and workable solutions to everyday management problems. Dr. Imundo takes the mystery out of supervision."

—Martin P. Eisert, Exec.VP, Erie Insurance Group"