Title: Fast Food, Fast Talk: Service Work and the Routinization of Everyday Life / Edition 1, Author: Robin Leidner
Title: Food Safety Culture: Creating a Behavior-Based Food Safety Management System / Edition 1, Author: Frank Yiannas
Title: Presenting Service: The Ultimate Guide for the Foodservice Professional / Edition 2, Author: Lendal H. Kotschevar
Title: Food Safety = Behavior: 30 Proven Techniques to Enhance Employee Compliance, Author: Frank Yiannas
Title: Human Resources in the Foodservice Industry: Organizational Behavior Management Approaches / Edition 1, Author: Dennis Reynolds