What Is Six SIGMA? / Edition 1

What Is Six SIGMA? / Edition 1

ISBN-10:
0071381856
ISBN-13:
9780071381857
Pub. Date:
10/26/2001
Publisher:
McGraw Hill LLC
ISBN-10:
0071381856
ISBN-13:
9780071381857
Pub. Date:
10/26/2001
Publisher:
McGraw Hill LLC
What Is Six SIGMA? / Edition 1

What Is Six SIGMA? / Edition 1

Paperback

$20.0
Current price is , Original price is $20.0. You
$20.00 
  • SHIP THIS ITEM
    Ships in 1-2 days
  • PICK UP IN STORE

    Your local store may have stock of this item.

  • SHIP THIS ITEM

    Temporarily Out of Stock Online

    Please check back later for updated availability.


Overview

A brief introduction to Six Sigma­­ for employees

Six Sigma is today's most talked-about system for improving the quality of organizational processes. Written by bestselling author Peter Pande,What Is Six Sigma? is a concise summary of the core themes and processes of Six Sigma. Unlike almost all other books on Six Sigma, it is written for the employees of organizations rolling out Six Sigma­­not just managers. This helpful overview describes what Six Sigma is, why companies are implementing it, and how employees can make it a success in their own organizations.

Based on the bestselling The Six Sigma Way, this accessable introduction to Six Sigma answers typical employee questions, concerns, and even skepticism about this revolutionary program. Includes:

  • The six themes of Six Sigma
  • A five-step roadmap to Six Sigma implementation
  • The 10 basic tools of Six Sigma, with an entire page devoted to each

Product Details

ISBN-13: 9780071381857
Publisher: McGraw Hill LLC
Publication date: 10/26/2001
Pages: 96
Product dimensions: 5.80(w) x 8.80(h) x 0.27(d)

About the Author

Peter S. Pande is president of Pivotal Resources, Inc., a leading organizational improvement consulting and training firm.. He is an experienced executive consultant and has helped guide Six Sigma initiatives at major corporations. He cowrote the bestselling The Six Sigma Way as well as The Six Sigma Way Team Fieldbook.

Larry Holpp is a consultant with Pivotal Resources. He was previously Vice President, Quality and a Master Black Belt at GE Capital. Holpp is the author of Managing Teams, and The Team Turbo Training Kit, and has published two dozen articles on training and quality in professional journals.



McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

Table of Contents

Acknowledgments
1: The Six Sigma Success Story ..... 1
2: Six What? What's a Sigma? ..... 6
3: Six Sigma in Your Organization ..... 17
4: The Six Sigma Teams Problem-Solving Process: DMAIC ..... 27
5: Survivor's Guide to Six Sigma ..... 42
6: A Look Inside the Six Sigma Toolkit ..... 51
7: Six Sigma in Action: Some Success Stories ..... 68
8: A Note to Managers: How You Can Help Lead Six Sigma ..... 74
9: A Note to Six Sigma Employees: Nine Things You Should Do and Five Skills to Develop ..... 81
Appendix ..... 87
From the B&N Reads Blog

Customer Reviews