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Title: Reputation Capital: How to Navigate Crises and Protect your Greatest Asset, Author: T.J. Winick
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Reputation Capital: How to…
by T.J. Winick
Paperback $24.95
Title: Mastering Microsoft Dynamics 365 Implementations, Author: Eric Newell
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Mastering Microsoft Dynamics…
by Eric Newell
Paperback $50.00
Title: The Swipe-Right Customer Experience: How to Attract, Engage, and Keep Customers in the Digital-First World, Author: Sanna Eskelinen
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The Swipe-Right Customer…
by Sanna Eskelinen, Belinda Gerdt
Paperback $19.99
Title: The New Rules of Marketing and PR: How to Use Content Marketing, Podcasting, Social Media, AI, Live Video, and Newsjacking to Reach Buyers Directly, Author: David Meerman Scott
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The New Rules of Marketing and…
by David Meerman Scott
Paperback $28.00
Title: Seeing the How: Transforming What People Do, Not Buy, To Gain Market Advantage, Author: Allen P. Adamson
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Seeing the How: Transforming…
by Allen P. Adamson
Hardcover $30.00
Title: Customer Service Training 101: Quick and Easy Techniques That Get Great Results, Author: Renee Evenson
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Customer Service Training 101:…
by Renee Evenson
Paperback $26.99
Title: Customer Relationship Imprinting: The Six Elements that Ensure Exceptional Service Without Exception, Author: Michael Barnett
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Customer Relationship…
by Michael Barnett
Paperback $17.95
Title: A Complaint Is a Gift Workbook: 101 Activities, Exercises, and Tools to Learn from Critical Feedback and Recover Customer Loyalty, Author: Janelle Barlow
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A Complaint Is a Gift Workbook…
by Janelle Barlow, Victoria Holtz
Paperback $22.95
Title: Glass Jaw: A Manifesto for Defending Fragile Reputations in an Age of Instant Scandal, Author: Eric Dezenhall
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Glass Jaw: A Manifesto for…
by Eric Dezenhall, Josh Culling (Contribution by)
Paperback $17.99
Title: The Referral of a Lifetime: Never Make a Cold Call Again!, Author: Tim Templeton
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The Referral of a Lifetime:…
by Tim Templeton, Ken Blanchard (Foreword by)
#10 in Series
Paperback $24.95
Title: Customer Experience For Dummies, Author: Roy Barnes
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Customer Experience For…
by Roy Barnes, Bob Kelleher
Explore Series
Paperback $26.99
Title: Will Post for Profit: How Brands and Influencers Are Cashing In on Social Media, Author: Justin Blaney D.M.
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Will Post for Profit: How…
by Justin Blaney D.M., Kate Fleming
Paperback $17.00
Title: Let's Get Real or Let's Not Play: Transforming the Buyer/Seller Relationship, Author: Mahan Khalsa
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Let's Get Real or Let's Not…
by Mahan Khalsa, Randy Illig, Stephen R. Covey (Introduction)
Hardcover $31.00
Title: The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results, Author: Brent Adamson
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The Challenger Customer:…
by Brent Adamson, Matthew Dixon, Pat Spenner, Nick Toman
Hardcover $31.00
Title: Media Interview Techniques: A Complete Guide to Media Training, Author: Robert Taylor
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Media Interview Techniques: A…
by Robert Taylor
Paperback $38.99
Title: Becoming a Category of One: How Extraordinary Companies Transcend Commodity and Defy Comparison, Author: Joe Calloway
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Becoming a Category of One:…
by Joe Calloway
Paperback $19.95
Title: How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients, Author: Jeffrey J. Fox
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How to Become a Rainmaker: The…
by Jeffrey J. Fox
Hardcover $24.00
Title: Public Relations For Dummies, Author: Eric Yaverbaum
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Public Relations For Dummies
by Eric Yaverbaum, Robert W. Bly (Editor), Ilise Benum (Editor)
Explore Series
Paperback $24.99
Title: Selling the Wheel: Choosing the Best Way to Sell for You, Your Company, Your Customers, Author: Jeff Cox
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Selling the Wheel: Choosing…
by Jeff Cox, Howard Stevens
Paperback $16.99
Title: Keeping Cool on the Hot Seat: Dealing Effectively with the Media in Times of Crisis, Author: Judith Hoffman
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Keeping Cool on the Hot Seat:…
by Judith Hoffman
eBook $9.99

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