Table of Contents

Acknowledgments; Conventions and Features Used in This Book; Text Conventions; Design Conventions; Introduction; Who This Book Is For; How This Book is Organized; Part 1: Working with Outlook; Chapter 1: What's New in Outlook 2010; 1.1 A New Look and Feel; 1.2 Conversation Management; 1.3 Search; 1.4 Calendar Preview; 1.5 Quick Steps; 1.6 People Pane; 1.7 Exchange Server Improvements; 1.8 Extended Browser Support; 1.9 SharePoint Workspace; 1.10 What's Out; 1.11 And More…; Chapter 2: Outlook Overview and Startup; 2.1 Overview of Outlook; 2.2 How Outlook Stores Data; 2.3 Understanding Messaging Protocols and Standards; 2.4 Security Provisions in Outlook; 2.5 Options for Starting Outlook; Chapter 3: Configuring Outlook Profiles and Accounts; 3.1 Configuring Accounts and Services; 3.2 Understanding Profiles; 3.3 Configuring Online and Offline Data Storage; Chapter 4: Working in and Configuring Outlook; 4.1 Using the Ribbon; 4.2 Using Backstage View; 4.3 Using the Quick Access Toolbar; 4.4 Understanding the Outlook Folders; 4.5 Working with the Standard Outlook Views; 4.6 Using Other Outlook Features; 4.7 Configuring Outlook Options; 4.8 Using Outlook Effectively; Chapter 5: Creating and Using Categories; 5.1 Understanding Categories; 5.2 Customizing Your Category List; 5.3 Assigning Categories to Outlook Items; 5.4 Modifying Categories and Category Assignments; 5.5 Organizing Data with Categories; 5.6 Viewing Selected Categories Only; 5.7 Sharing a Category List; 5.8 Using Categories Effectively; Part 2: Email and Other Messaging; Chapter 6: Managing Address Books and Distribution Lists; 6.1 Understanding Address Books; 6.2 Configuring Address Books and Addressing Options; 6.3 Finding People in the Address Book; 6.4 Using AutoComplete for Addresses; 6.5 Using Contact Groups (Distribution Lists); 6.6 Adding Addresses to the Address Book Automatically; 6.7 Using the Mobile Address Book (MAB); Chapter 7: Using Internet Mail Accounts; 7.1 Using Internet POP3 Email Accounts; 7.2 Using IMAP Accounts; 7.3 Using Outlook for Hotmail and Windows Live Accounts; 7.4 Using Outlook with Gmail Accounts; 7.5 Using Multiple Accounts; 7.6 Keeping a Copy of Your Mail on the Server; 7.7 Viewing Full Message Headers; Chapter 8: Sending and Receiving Messages; 8.1 Working with Messages; 8.2 Controlling Synchronization and Send/Receive Times; 8.3 Configuring Other Messaging Options; 8.4 Managing Messages and Attachments; Chapter 9: Beyond Simple Text Messages; 9.1 Formatting Text in Messages; 9.2 Using Tables; 9.3 Using Special Text Features; 9.4 Including Illustrations in Messages; 9.5 Using Symbols in a Message; 9.6 Working with Hyperlinks; 9.7 Including Other Items in a Message; 9.8 Customizing the Appearance of Your Messages; 9.9 Using Signatures; 9.10 Using the Proofing and Research Tools; Chapter 10: Finding and Organizing Messages; 10.1 Using Conversation View; 10.2 Finding and Organizing Messages with Search Folders; 10.3 Finding Messages with Windows Search; 10.4 Flagging and Monitoring Messages and Contacts; 10.5 Grouping Messages by Customizing the Folder View; 10.6 Filtering a View Using Categories; 10.7 Managing Email Effectively; Chapter 11: Processing Messages Automatically; 11.1 Understanding Message Rules; 11.2 Creating and Using Rules; 11.3 Controlling Rules; 11.4 Sharing Rules with Others; 11.5 Backing Up and Restoring Rules; 11.6 Using Rules to Move Messages Between Accounts; 11.7 Running Rules Manually and in Specific Folders; 11.8 Creating and Using Quick Steps; Chapter 12: Managing Junk Email; 12.1 How Outlook 2010 Junk Email Filtering Works; 12.2 How Outlook 2010 Phishing Protection Works; 12.3 Enabling and Configuring Junk Email Filtering; 12.4 Controlling Automatic Downloads; 12.5 Marking and Unmarking Junk Email; 12.6 Creating Other Junk Email Rules; 12.7 Other Spam Filtering Solutions; 12.8 Managing Junk Email Effectively; Chapter 13: Responding to Messages Automatically; 13.1 Creating Automatic Responses with the Out Of Office Assistant; 13.2 Creating Automatic Responses with Custom Rules; Chapter 14: Securing Your System, Messages, and Identity; 14.1 Configuring HTML Message Handling; 14.2 Protecting Messages with Digital Signatures; 14.3 Signing Messages; 14.4 Encrypting Messages; 14.5 Protecting Data with Information Rights Management; Chapter 15: Receiving Messages Selectively; 15.1 Understanding Remote Mail Options; 15.2 Working with Message Headers; 15.3 Selective Downloading for IMAP Accounts; 15.4 Selective Downloading for POP3 Using Send/Receive Groups; Chapter 16: Using RSS FFFFFFeeds; 16.1 Understanding RSS; 16.2 Configuring RSS; 16.3 Adding RSS Feeds to Outlook; 16.4 Using Your RSS Feeds; 16.5 Adding an OPML File to Outlook; 16.6 Managing Your RSS Feeds; 16.7 Setting RSS Properties; 16.8 Creating Rules for RSS Feeds; Chapter 17: Using LDAP Directory Services; 17.1 Overview of LDAP Services; 17.2 Configuring a Directory Service Account in Outlook; 17.3 Using LDAP to Find People; Part 3: Working with Contacts; Chapter 18: Creating and Managing Your Contacts; 18.1 Working with the Contacts Folder; 18.2 Creating a Contact Entry; 18.3 Creating Other Contacts Folders; 18.4 Working with Contacts; 18.5 Viewing Contacts; 18.6 Printing Contacts; 18.7 Working with Contact Groups; 18.8 Sharing Contacts; 18.9 Setting Contact Options; 18.10 Using Contacts Effectively; Part 4: Managing Your Time and Tasks; Chapter 19: Scheduling Appointments; 19.1 Calendar Basics; 19.2 Working with One-Time Appointments; 19.3 Working with One-Time Events; 19.4 Creating a Recurring Appointment or Event; 19.5 Modifying an Appointment or Event; 19.6 Using Categories and Colors; 19.7 Printing Calendar Items; 19.8 Customizing the Current Calendar View; 19.9 Creating a Custom View; 19.10 Backing Up Your Schedule; 19.11 Managing Time Zones; 19.12 Managing Your Calendar Effectively; Chapter 20: Scheduling Meetings and Resources; 20.1 Sending a Meeting Request; 20.2 Scheduling a Meeting with the Scheduling Assistant; 20.3 Responding to a Meeting Request; 20.4 Scheduling Resources; 20.5 Managing Meetings Effectively; Chapter 21: Managing Your Tasks; 21.1 Working with Tasks in the Tasks Folder; 21.2 Assigning Tasks to Others; 21.3 Viewing and Customizing the Tasks Folder; 21.4 Working with Tasks in Other Ways; 21.5 Managing Tasks Effectively; Chapter 22: Tracking Documents and Activities with the Journal; 22.1 Understanding the Outlook Journal; 22.2 Using Automatic Journaling; 22.3 Adding Journal Items Manually; 22.4 Creating and Using Custom Entry Types; 22.5 Changing Journal Entries; 22.6 Connecting Journal Activities to Individual Contacts; 22.7 Viewing the Journal; 22.8 Printing Journal Items; 22.9 Sharing Journal Information; 22.10 Using the Journal Effectively; Chapter 23: Notes and OneNote Integration; 23.1 Understanding Outlook Notes; 23.2 Configuring Note Options; 23.3 Working with Notes; 23.4 Viewing Notes; 23.5 Creating New Notes Folders; 23.6 Overview of OneNote; 23.7 Copying Items from Outlook to OneNote; Part 5: Customizing Outlook; Chapter 24: Using Templates; 24.1 Working with Email Templates; 24.2 Using Other Outlook Template Types; 24.3 Editing Templates; 24.4 Sharing Templates; 24.5 Using Templates Effectively; Chapter 25: Customizing the Outlook Interface; 25.1 Customizing the Navigation Pane; 25.2 Customizing the To-Do Bar; 25.3 Customizing the Ribbon; 25.4 Customizing the Quick Access Toolbar; 25.5 Customizing the Outlook Today View; Chapter 26: Creating Custom Views and Print Styles; 26.1 Creating and Using Custom Views; 26.2 Printing in Outlook; 26.3 Custom Printing with Scripts and Word; 26.4 Custom Printing with Excel; Chapter 27: Designing and Using Forms; 27.1 Overview of Standard Forms, Item Types, and Message Classes; 27.2 Creating Custom Forms from Standard Forms; 27.3 Creating Custom Forms from Scratch; 27.4 Creating Multipage Forms; 27.5 Adding and Arranging Controls; 27.6 Adding Graphics to Forms; 27.7 Adding User-Defined Fields; 27.8 Publishing and Sharing Forms; 27.9 Using Forms Effectively; Chapter 28: Automating Common Tasks; 28.1 Understanding Automation Options; 28.2 Understanding Macros; 28.3 Using Macros; 28.4 Setting Macro Security; Part 6: Managing and Securing Outlook; Chapter 29: Managing Outlook Folders and Data; 29.1 Understanding Outlook Folders; 29.2 Working with the Folder List; 29.3 Using and Managing Folders; 29.4 Using Home Pages with Folders; 29.5 Using Multiple Personal Folders; 29.6 Managing Data; Chapter 30: Archiving, Backing Up, and Restoring Outlook Data; 30.1 Archiving Your Outlook Data; 30.2 Configuring Automatic Archiving; 30.3 Backing Up and Restoring Data; Chapter 31: Moving Data in and out of Outlook with Import/Export; 31.1 Exporting Data; 31.2 Importing Data; Chapter 32: Finding and Organizing Outlook Data; 32.1 Using Instant Search; 32.2 Searching for Contacts; 32.3 Using Advanced Find; 32.4 Organizing Data; 32.5 Organizing Your Outlook Items Effectively; Chapter 33: Security and Virus Protection; 33.1 Providing Virus Protection; 33.2 Protecting Against Viruses in Attachments; 33.3 Configuring Blocked Attachments; 33.4 Opening Blocked Attachments; 33.5 Protecting Against Office Macro Viruses; 33.6 Enabling Applications to Send Email with Outlook; 33.7 Tips for Securing Your System; Part 7: Collaboration; Chapter 34: Delegating Responsibilities to an Assistant; 34.1 Delegation Overview; 34.2 Assigning Delegates and Working as an Assistant; 34.3 Granting Access to Folders; 34.4 Sharing Folders with Invitations; Chapter 35: Sharing Calendars; 35.1 Sharing Your Calendar; 35.2 Managing Your Shared Calendar Information; 35.3 Using Calendar Groups and Schedule View; 35.4 Creating Your Own Free/Busy Server; Chapter 36: Integrating Outlook with Other Office Applications; 36.1 Using Contacts for a Mail Merge in Word; 36.2 Performing a Mail Merge from Outlook; 36.3 Exporting Contacts to Access; 36.4 Importing Contacts from Access; 36.5 Exporting Contacts to Excel; 36.6 Importing Contacts from Excel; 36.7 Exporting Tasks to Office Applications; 36.8 Using Notes in Other Applications; Chapter 37: Using Office Communicator and Outlook; 37.1 Overview of OCS and Office Communicator; 37.2 Configuring Office Communicator; 37.3 Using OCS and Office Communicator Features in Outlook; 37.4 Using Outlook Features from Office Communicator; 37.5 Using Conversation History; Chapter 38: Collaboration with Outlook and SharePoint; 38.1 Overview of SharePoint; 38.2 Setting Up Alerts; 38.3 Working with Shared Documents; 38.4 Working with Shared Contacts in Outlook; 38.5 Integrating Outlook and SharePoint Calendars; 38.6 Managing SharePoint List Connections in Outlook; 38.7 Configuring Alerts from Outlook; 38.8 Using Outlook to Work with SharePoint Libraries and Files; Part 8: Using Outlook with Exchange Server; Chapter 39: Configuring the Exchange Server Client; 39.1 Outlook as an Exchange Server Client; 39.2 Configuring General Properties; 39.3 Configuring Advanced Properties; 39.4 Configuring Security Properties; 39.5 Configuring Connection Properties; Chapter 40: Using Outlook with Exchange Server; 40.1 Sending Messages; 40.2 Recalling a Sent Message Before It Is Read; 40.3 Copying Global Addresses to Your Contacts Folder; 40.4 Voting in Outlook; Chapter 41: Working Offline and Remotely; 41.1 Offline vs. Remote; 41.2 Establishing a Remote LAN Connection; 41.3 Working Offline with Outlook 2010 and Exchange Server; Part 9: Mobility; Chapter 42: Accessing Your Outlook Items Through a Web Browser; 42.1 Overview of Outlook Web App; 42.2 Using Outlook Web App; Chapter 43: Making Outlook Mobile; 43.1 Why Mobility Is Important; 43.2 Overview of Mobility Features in Exchange Server; 43.3 Using Outlook Anywhere for Remote Access to Exchange Server; 43.4 Using Outlook Mobile Service Accounts; 43.5 Forwarding Alerts and Messages to Your Mobile Devices; 43.6 Setting Outlook Mobile Service Options; 43.7 Using a Mobile Signature;