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Title: Find Out Who's Normal and Who's Not, Author: David J. Lieberman
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Find Out Who's Normal and…
by David J. Lieberman, Ph.D.
eBook $9.99
Title: The Travel Advisor's Cruise Handbook: Selling Ocean, River, & Expedition Vacations, Author: Christopher Grum
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The Travel Advisor's Cruise…
by Christopher Grum, Michael Akana, Scott Mcalister, Charles Sylvia (Introduction)
eBook $9.99
Title: Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale, Author: Robin Lent
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Selling Luxury: Connect with…
by Robin Lent, Genevieve Tour, Alain-Dominique Perrin (Foreword by)
eBook $19.00
Title: Merchant Accounts; If You Want To Learn About Merchant Accounts, Get This Guide About Merchant Services, Credit Card Processing, Retail Merchant Accounts, Visa Merchant Accounts, And Much More!, Author: Michael M. Bennett
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Merchant Accounts; If You Want…
by Michael M. Bennett
eBook $2.99
Title: Empathy In Action: How to Deliver Great Customer Experiences at Scale, Author: Tony Bates
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Empathy In Action: How to…
by Tony Bates, Natalie Petouhoff
eBook $2.99
Title: Reach: Cultivate Customer Loyalty and Reap Intel, Author: Ellen Wunder
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Reach: Cultivate Customer…
by Ellen Wunder
eBook $3.99
Title: Stop Acting Like a Seller and Start Thinking Like a Buyer: Improve Sales Effectiveness by Helping Customers Buy, Author: Jerry Acuff
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Stop Acting Like a Seller and…
by Jerry Acuff, Wally Wood (Editor)
eBook $17.00
Title: Be Your Customer's Hero: Real-World Tips and Techniques for the Service Front Lines, Author: Adam Toporek
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Be Your Customer's Hero:…
by Adam Toporek
eBook $6.99
Title: The 7 Lessons, Author: Craig Cochran
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The 7 Lessons
by Craig Cochran
eBook $9.95
Title: The Business of Belonging: How to Make Community your Competitive Advantage, Author: David Spinks
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The Business of Belonging: How…
by David Spinks
eBook $18.00
Title: Customer Service Training 101: Quick and Easy Techniques That Get Great Results, Author: Renee Evenson
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Customer Service Training 101:…
by Renee Evenson
eBook $7.99
Title: Customer Centricity: Focus on the Right Customers for Strategic Advantage, Author: Peter Fader
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Customer Centricity: Focus on…
by Peter Fader
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eBook $13.49 $17.99 Current price is $13.49, Original price is $17.99.
Title: Delivering Quality Service, Author: Valarie A. Zeithaml
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Delivering Quality Service
by Valarie A. Zeithaml
eBook $12.99
Title: The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World, Author: Fred Reichheld
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The Ultimate Question 2.0…
by Fred Reichheld, Rob Markey (With)
eBook $26.49 $34.99 Current price is $26.49, Original price is $34.99.
Title: The Experience: The 5 Principles of Disney Service and Relationship Excellence, Author: Bruce Loeffler
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The Experience: The 5…
by Bruce Loeffler, Brian Church
eBook $17.00
Title: Personalization: Data-Driven Print and Internet Communications, Author: Patricia Sorce
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Personalization: Data-Driven…
by Patricia Sorce
#4 in Series
eBook $9.99
Title: Heroes, Villains, and the Thrill of Professional Selling: Your Guide to Directing a Winning Buying Experience, Author: Adrian Davis
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Heroes, Villains, and the…
by Adrian Davis
eBook $7.99 $8.99 Current price is $7.99, Original price is $8.99.
Title: The Effortless Experience: Conquering the New Battleground for Customer Loyalty, Author: Matthew Dixon
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The Effortless Experience:…
by Matthew Dixon, Nick Toman, Rick DeLisi
eBook $13.99
Title: 7L: The Seven Levels of Communication: Go From Relationships to Referrals, Author: Michael J. Maher
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7L: The Seven Levels of…
by Michael J. Maher
eBook $9.99
Title: Definitive Guide to Order Fulfillment and Customer Service, The: Principles and Strategies for Planning, Organizing, and Managing Fulfillment and Service Operations, Author: CSCMP
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Definitive Guide to Order…
by CSCMP, Stanley Fawcett, Amydee Fawcett
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eBook $71.99 $95.99 Current price is $71.99, Original price is $95.99.

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