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Title: Customer Worthy: How and Why Everyone in Your Organization Must Think Like a Customer, Author: Michael R. Hoffman
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Customer Worthy: How and Why…
by Michael R. Hoffman
eBook $19.99
Title: Corrective Action for the Software Industry, Author: Denise Robitaille
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Corrective Action for the…
by Denise Robitaille, Johanna Rothman
eBook $24.99
Title: Servizio di Qualità in Azienda. Decalogo per Organizzare la Tua Impresa e Soddisfare i Tuoi Clienti. (Ebook italiano - Anteprima Gratis): Decalogo per Organizzare la Tua Impresa e Soddisfare i Tuoi Clienti, Author: Roberto Saffirio
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Servizio di Qualità in Azienda…
by Roberto Saffirio
eBook $10.99
Title: Building High Performance Government Through Lean Six Sigma: A Leader's Guide to Creating Speed, Agility, and Efficiency, Author: Mark Price
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Building High Performance…
by Mark Price, Walter Mores, Hundley M. Elliotte
eBook $20.49 $27.00 Current price is $20.49, Original price is $27.00.
Title: Vision, Values, and Courage: Leadership for Quality Management, Author: Neil Snyder
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Vision, Values, and Courage:…
by Neil Snyder
eBook $19.99
Title: Brains on Fire: Igniting Powerful, Sustainable, Word of Mouth Movements, Author: Robbin Phillips
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Brains on Fire: Igniting…
by Robbin Phillips, Greg Cordell, Geno Church, Spike Jones
eBook $15.00
Title: Clarity Out of Complexity, Author: Rosemary O'Donoghue
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Clarity Out of Complexity
by Rosemary O'Donoghue
eBook $19.99
Title: Empowerment: HR Strategies for Service Excellence, Author: Conrad Lashley
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Empowerment: HR Strategies for…
by Conrad Lashley
eBook $20.49 $26.95 Current price is $20.49, Original price is $26.95.
Title: Quality Wars: The Triumphs and Defeats of American Business, Author: Jeremy Main
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Quality Wars: The Triumphs and…
by Jeremy Main
eBook $15.99
Title: Remote Auditing, Author: Denise Robitaille
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Remote Auditing
by Denise Robitaille
eBook $19.95
Title: Human Sigma: Managing the Employee-Customer Encounter, Author: Jim Asplund
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Human Sigma: Managing the…
by Jim Asplund
eBook $16.99
Title: Becoming a Category of One: How Extraordinary Companies Transcend Commodity and Defy Comparison, Author: Joe Calloway
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Becoming a Category of One:…
by Joe Calloway
eBook $12.00
Title: The Big Book of Six Sigma Training Games: Proven Ways to Teach Basic DMAIC Principles and Quality Improvement Tools, Author: Chris Chen
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The Big Book of Six Sigma…
by Chris Chen, Hadley M. Roth
Explore Series
eBook $21.99 $28.80 Current price is $21.99, Original price is $28.80.
Title: How to Predict and Prevent Potential Risks, Author: Svetlana Visnepolschi
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How to Predict and Prevent…
by Svetlana Visnepolschi
eBook $19.99
Title: Diamond Dollars, Author: Vince Gennaro
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Diamond Dollars
by Vince Gennaro
eBook $17.95
Title: Getting Started in Six Sigma, Author: Michael C. Thomsett
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Getting Started in Six Sigma
by Michael C. Thomsett
Explore Series
eBook $14.00
Title: Six Sigma For Managers, Author: Greg Brue
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Six Sigma For Managers
by Greg Brue
Explore Series
eBook $12.99 $17.10 Current price is $12.99, Original price is $17.10.
Title: ISO/IEC 20000: Gerenciamento de Serviços de Tecnologia da Informação, Author: Jose Maria Fiorino Soula
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ISO/IEC 20000: Gerenciamento…
by Jose Maria Fiorino Soula
eBook $11.99
Title: Fast Cycle Time: How to Align Purpose, Strategy, and Structure for, Author: Christopher Meyer
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Fast Cycle Time: How to Align…
by Christopher Meyer
eBook $15.99
Title: Sustainable Quality, Author: Joseph Diele
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Sustainable Quality
by Joseph Diele
Explore Series
eBook $13.49 $17.99 Current price is $13.49, Original price is $17.99.

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