Title: Malcolm and Me: How to Use the Baldrige Process to Improve Your School, Author: Richard E. Maurer
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Title: The Controller as Lean Leader: A Novel on Changing Behavior with a Lean Cost Management System, Author: Sue Elizabeth Sondergelt
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Title: Leading High-Reliability Organizations in Healthcare, Author: Richard Morrow
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Title: PROPEL to Quality Healthcare: Six Steps to Improve Patient Care, Staff Engagement, and the Bottom Line, Author: Thomas M Muha
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Title: ISO 9001:2015 in Plain English, Author: Craig Cochran
Title: Using ISO 9001 in Healthcare: Applications for Quality Systems, Performance Improvement, Clinical Integration, and Accreditation, Author: James M. Levett
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Title: The Hoshin Kanri Forest: Lean Strategic Organizational Design, Author: Javier Villalba-Diez
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