Hi, my full name is Alexandria A. Windcaller, and my nickname is Ria. I have an M.H.S.A (Master's in Human Resource Administration) and I work internationally as a consultant in the field of conflict management. I am the founder and CEO of Response Training Programs LLC, a staff development and consulting firm specializing in crisis intervention training.

I have what some consider an eclectic background:
I was a certified emergency medical technician for sixteen years and have found that I use my emergency response background extensively in my work and writings.

I authored a column called "Off the Mat" for Aikido Today Magazine between 2000 and 2005. And, I have been the Chief Instructor of Wendell Aikido, a marital arts dojo, since 1990.

As a craft beer and cider writer for the past 10+ years with Brewing News, I have found that my background in communication and conflict management has helped me maneuver the sometimes off the beat trail in search of the perfect brew...story.

My latest project is hosting the Leading Chaos Podcast. A free, weekly podcast on air every thursday. This innovative forum enables me to share tips and resources for effectively leading chaos right to your earbud and car speakers. Some folks get thrown off by the title "Leading Chaos" but I'm all about safety first and have learned in my long career that Leading Chaos is so much better than being led by chaos." And I think you would agree?

Listeners of the podcast can also expect interviews with authors, business men and women, and the so many unsung heroes on how they successfully lead chaos. Beginning in 2015, I will be reading excerpts from my book in my weekly podcasts. I hope you can join me and find this book a great go-to resource for learning - "What to say?" and "What to do?" when conflict is roaring.