Title: When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market, Author: John Yokoyama
Title: How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients, Author: Jeffrey J. Fox
Title: HR from the Heart: Inspiring Stories and Strategies for Building the People Side of Great Business, Author: Libby Sartain
Title: Secrets of Great Rainmakers: The Keys to Success and Wealth, Author: Jeffrey J. Fox
Title: The New Successful Large Account Management: Maintaining and Growing Your Most Important Assets -- Your Customers, Author: Robert B. Miller
Title: Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants, Author: Paul Cherry
Title: Unleashing the Ideavirus, Author: Seth Godin
Title: The Complete Guide to Sales Force Incentive Compensation: How to Design and Implement Plans That Work, Author: Andris Zoltners
Title: Hug Your Customers: STILL The Proven Way to Personalize Sales and Achieve Astounding Results, Author: Jack Mitchell
Title: Fish! Tales: Real-Life Stories to Help You Transform Your Workplace and Your Life, Author: Stephen C. Lundin PhD
Title: Secret Service: Hidden Systems That Deliver Unforgettable Customer Service, Author: John DiJulius
Title: The Art of Connecting: How to Overcome Differences, Build Rapport, and Communicate Effectively with Anyone, Author: Claire Raines
Title: A 78 Important Questions Every Leader Should Ask and Answer, Author: Chris CLARKE-EPSTEIN
Title: Managing Channels of Distribution: The Marketing Executive's Complete Guide, Author: Kenneth ROLNICKI
Title: Consumer Culture: A Reference Handbook, Author: Douglas Goodman
Title: The 5 Paths to Persuasion: The Art of Selling Your Message, Author: Robert B. Miller
Title: The Behavioral Advantage: What the Smartest, Most Successful Companies Do Differently to Win in the B2B Arena, Author: Terry Bacon
Title: The Real-Time Contact Center: Strategies, Tactics, and Technologies for Building a Profitable Service and Sales Operation, Author: Donna FLUSS
Title: The Sales Compensation Handbook / Edition 2, Author: Stockton B. COLT
Title: Great Customer Service on the Telephone, Author: Kristin Anderson

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