Table of Contents
"Introduction: The Why
Part 1 The What
Chapter 1: Overview of Lean Six Sigma
Chapter 2: Customer Satisfaction
Chapter 3: Waste
Chapter 4: Value Added, Non Value Added, Required Value Added
Chapter 5: Flow and P vs. Push and Batch; Balance
Chapter 6: Velocity, Throughput and Lead Time
Chapter 7: Cost and Profit Cash Flow
Part 2 The How
Chapter 8: The Basic Tools of Lean Six Sigma
Chapter 9: Value Stream Mapping (Baselining)
Chapter 10: Lean Engineering Analysis
Chapter 11: Setup Reduction
Chapter 12: 5S
Chapter 13: Total Productive Maintenance (TPM)
Chapter 14: Practical Application of Lean Six Sigma: Indirect Expenses
Chapter 15: Project: Increase Throughput on an Assembly Line
Chapter 16: Project: Reducing Jet Ski Warranty Costs
Chapter 17: Project: Eliminate Rework–Fiberglass Bath Tubs and Showers
Chapter 18: The Psychology of Lean Six Sigma
Index"