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Title: 7L: The Seven Levels of Communication: Go From Relationships to Referrals, Author: Michael J. Maher
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7L: The Seven Levels of…
by Michael J. Maher
Paperback $16.95
Title: Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience, Author: Micah Solomon
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Ignore Your Customers (and…
by Micah Solomon
Paperback $19.99
Title: The Language of Trust: Selling Ideas in a World of Skeptics, Author: Michael Maslansky
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The Language of Trust: Selling…
by Michael Maslansky, Scott West, Gary DeMoss, David Saylor
Paperback $24.00
Title: The People's Repertory, Author: Luc De Schepper
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The People's Repertory
by Luc De Schepper
Explore Series
Paperback $19.95
Title: Pitch Perfect: How to Say It Right the First Time, Every Time, Author: Bill McGowan
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Pitch Perfect: How to Say It…
by Bill McGowan
Paperback $19.00
Title: Satisfaction: How Every Great Company Listens to the Voice of the Customer, Author: Chris Denove
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Satisfaction: How Every Great…
by Chris Denove, James Power
Paperback $24.00
Title: The New Rules of Marketing and PR: How to Use Content Marketing, Podcasting, Social Media, AI, Live Video, and Newsjacking to Reach Buyers Directly, Author: David Meerman Scott
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The New Rules of Marketing and…
by David Meerman Scott
Paperback $28.00
Title: How to Get a Meeting with Anyone: The Untapped Selling Power of Contact Marketing, Author: Stu Heinecke
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How to Get a Meeting with…
by Stu Heinecke, Jay Conrad Levinson (Foreword by)
Paperback $17.95
Title: The Swipe-Right Customer Experience: How to Attract, Engage, and Keep Customers in the Digital-First World, Author: Sanna Eskelinen
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The Swipe-Right Customer…
by Sanna Eskelinen, Belinda Gerdt
Paperback $19.99
Title: Customer Relationship Imprinting: The Six Elements that Ensure Exceptional Service Without Exception, Author: Michael Barnett
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Customer Relationship…
by Michael Barnett
Paperback $17.95
Title: The Referral of a Lifetime: Never Make a Cold Call Again!, Author: Tim Templeton
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The Referral of a Lifetime:…
by Tim Templeton, Ken Blanchard (Foreword by)
#10 in Series
Paperback $24.95
Title: Customer Service Training 101: Quick and Easy Techniques That Get Great Results, Author: Renee Evenson
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Customer Service Training 101:…
by Renee Evenson
Paperback $26.99
Title: Customer Experience For Dummies, Author: Roy Barnes
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Customer Experience For…
by Roy Barnes, Bob Kelleher
Explore Series
Paperback $26.99
Title: A Complaint Is a Gift Workbook: 101 Activities, Exercises, and Tools to Learn from Critical Feedback and Recover Customer Loyalty, Author: Janelle Barlow
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A Complaint Is a Gift Workbook…
by Janelle Barlow, Victoria Holtz
Paperback $22.95
Title: Reputation Capital: How to Navigate Crises and Protect your Greatest Asset, Author: T.J. Winick
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Reputation Capital: How to…
by T.J. Winick
Paperback $24.95
Title: Glass Jaw: A Manifesto for Defending Fragile Reputations in an Age of Instant Scandal, Author: Eric Dezenhall
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Glass Jaw: A Manifesto for…
by Eric Dezenhall, Josh Culling (Contribution by)
Paperback $17.99
Title: Mastering Microsoft Dynamics 365 Implementations, Author: Eric Newell
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Mastering Microsoft Dynamics…
by Eric Newell
Paperback $50.00
Title: Will Post for Profit: How Brands and Influencers Are Cashing In on Social Media, Author: Justin Blaney D.M.
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Will Post for Profit: How…
by Justin Blaney D.M., Kate Fleming
Paperback $17.00
Title: Becoming a Category of One: How Extraordinary Companies Transcend Commodity and Defy Comparison, Author: Joe Calloway
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Becoming a Category of One:…
by Joe Calloway
Paperback $19.95
Title: NON-PROFIT GOLD, Author: Archie Mourice Smith
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NON-PROFIT GOLD
by Archie Mourice Smith
Paperback $13.99

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