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Beyond Advertising: Creating Value Through All Customer Touchpoints
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Beyond Advertising: Creating…
by Yoram (Jerry) Wind, Catharine Findiesen Hays, The Wharton Future of Advertising Innovation Network
Narrated by  Karen Saltus
Audiobook (Unabridged)

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Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight
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Woo, Wow, and Win: Service…
by Thomas A. Stewart, Patricia O'Connell
Narrated by  Mike Chamberlain
Audiobook (Unabridged)

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How to Get a Meeting with Anyone: The Untapped Selling Power of Contact Marketing
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by Stu Heinecke
Narrated by  Christopher Lane
Audiobook (Unabridged)

$32.39 $35.99

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Happy Customers Everywhere: How Your Business Can Profit from the Insights of Positive Psychology
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by Bernd H. Schmitt
Narrated by  Walter Dixon
Audiobook (Unabridged)

$32.53 $34.98

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Happy Customers Everywhere: How Your Business Can Profit from the Insights of Positive Psychology
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Happy Customers Everywhere:…
by Bernd H. Schmitt
Narrated by  Walter Dixon
Audiobook (Unabridged)

$32.53 $34.98

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Guerrilla P.R.: How You Can Wage an Effective Publicity Campaign...without Going Broke
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Guerrilla P.R.: How You Can…
by Michael Levine
Narrated by  Christopher Hurt
Audiobook (Unabridged)

$35.15 $39.95

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What Customers Crave: How to Create Relevant and Memorable Experiences at Every Touchpoint
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What Customers Crave: How to…
by Nicholas J. Webb
Narrated by  James Foster
Audiobook (Unabridged)

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Rules to Break and Laws to Follow: How Your Business Can Beat the Crisis of Short-Termism
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Rules to Break and Laws to…
by Don Peppers, Martha Rogers Ph.D.
Narrated by  Don Peppers, Martha Rogers Ph.D.
Audiobook (Unabridged)

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The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs (Abridged)
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by Bill Price, David Jaffe
Narrated by  Jim Bond
Audiobook (Abridged)

$42.99

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Customer Care Excellence: How to Create an Effective Customer Focus
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Customer Care Excellence: How…
by Sarah Cook
Narrated by  Karen Cass
Audiobook (Unabridged)

$42.99

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