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Title: Improving Customer Satisfaction, Loyalty, and Profit: An Integrated Measurement and Management System / Edition 1, Author: Michael D. Johnson
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Improving Customer…
by Michael D. Johnson, Anders Gustafsson
#10 in Series
Hardcover $50.00
Title: Employer Brand Management: Practical Lessons from the World's Leading Employers, Author: Richard Mosley
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Employer Brand Management:…
by Richard Mosley
Hardcover $50.00
Title: Customer Data Integration: Reaching a Single Version of the Truth, Author: Jill Dyché
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Customer Data Integration:…
by Jill Dyché, Evan Levy, Don Peppers (Foreword by), Martha Rogers (Foreword by)
#7 in Series
Hardcover $50.00
Title: Media Relations Handbook: For Agencies, Associations, Nonprofits and Congress - The Big Blue Book / Edition 1, Author: Bradford Fitch
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Media Relations Handbook: For…
by Bradford Fitch, Mike McCurry, Beth Gaston
Explore Series
Hardcover $50.00
Title: Stylish Retail Store Interiors, Author: Brendan MacFarlane
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Stylish Retail Store Interiors
by Brendan MacFarlane
Hardcover $50.00
Title: International Communications Strategy: Developments in Cross-Cultural Communications, PR and Social Media / Edition 1, Author: Silvia Cambi
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International Communications…
by Silvia Cambi, Yang-May Ooi
Hardcover $49.99
Title: Customising Stakeholder Management Strategies: Concepts for Long-term Business Success, Author: Margit Huber
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Customising Stakeholder…
by Margit Huber (Editor), Martina Pallas (Editor)
Hardcover $49.95
Title: Designing B2B Brands: Lessons from Deloitte and 195,000 Brand Managers, Author: Carlos Martinez Onaindia
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Designing B2B Brands: Lessons…
by Carlos Martinez Onaindia, Brian Resnick
Hardcover $49.95
Title: Customer Satisfaction Planning: Ensuring Product Quality and Safety Within Your MRP/ERP Systems, Author: Thomas T. Hirata
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Customer Satisfaction Planning…
by Thomas T. Hirata
Hardcover $48.99
Title: Black Tie Optional: A Complete Special Events Resource for Nonprofit Organizations, Author: Harry A. Freedman
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Black Tie Optional: A Complete…
by Harry A. Freedman, Karen Feldman
Hardcover $48.00
Title: Customer Experience Innovation: How to Get a Lasting Market Edge, Author: Robert Dew
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Customer Experience Innovation…
by Robert Dew, Cyrus Allen (With)
Hardcover $47.99
Title: Living the Brand: How to Transform Every Member of Your Organization into a Brand Champion, Author: Nicholas Ind
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Living the Brand: How to…
by Nicholas Ind
Hardcover $45.99
Title: Customers the Day After Tomorrow: How to Attract Customers in a World of AIs, Bots, and Automation, Author: Steven Van Belleghem
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Customers the Day After…
by Steven Van Belleghem
Hardcover $45.00
Title: Creating a Customer Experience-Centric Startup: A Step-by-Step Framework, Author: Thomas Suwelack
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Creating a Customer Experience…
by Thomas Suwelack, Manuel Stegemann, Feng Xia Ang
Explore Series
Hardcover $44.99
Title: The Changing MO of the CMO: How the Convergence of Brand and Reputation is Affecting Marketers, Author: MaryLee Sachs
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The Changing MO of the CMO:…
by MaryLee Sachs
Hardcover $44.99
Title: Winning with Data in the Business of Sports: CRM and Analytics, Author: Fiona Green
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Winning with Data in the…
by Fiona Green
Hardcover $44.99
Title: The Social Media Strategist: Build a Successful Program from the Inside Out, Author: Christopher Barger
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The Social Media Strategist:…
by Christopher Barger
Hardcover $44.00
Title: The Brand Promise: How Ketel One, Costco, Make-A-Wish, Tourism Vancouver, and Other Leading Brands Make and Keep the Promise That Guarantees Success / Edition 1, Author: Duane Knapp
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The Brand Promise: How Ketel…
by Duane Knapp
Hardcover $44.00
Title: Corporate Social Responsibility: Doing the Most Good for Your Company and Your Cause / Edition 1, Author: Philip Kotler
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Corporate Social…
by Philip Kotler, Nancy R. Lee
Hardcover $44.00
Title: eMarketing Strategies for the Complex Sale, Author: Ardath Albee
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eMarketing Strategies for the…
by Ardath Albee
Hardcover $42.00

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