Title: The Wonderful World of Customer Service at Disney, Author: J Jeff Kober
Title: There's No Business That's Not Show Business: Marketing in an Experience Culture, Author: David Rogers
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Title: Think Like Your Customer: A Winning Strategy to Maximize Sales by Understanding and Influencing How and Why Your Customers Buy / Edition 1, Author: Bill Stinnett
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Total Quality Management: Customers and Products
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Title: Touchpoint Power! Get & Keep More Customers, Touchpoint By Touchpoint: Foreword by Peppers & Rogers, Author: Hank Brigman
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Title: Transform Customer Experience: How to achieve customer success and create exceptional CX, Author: Isabella Villani
Title: Trend-Driven Innovation: Beat Accelerating Customer Expectations, Author: Henry Mason
Title: True Story: How to Combine Story and Action to Transform Your Business, Author: Ty Montague
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Trust-Based Selling
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Title: Trust-Based Selling: Using Customer Focus and Collaboration to Build Long-Term Relationships, Author: Charles H. Green
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Title: Tuned In: Uncover the Extraordinary Opportunities That Lead to Business Breakthroughs, Author: Craig Stull
Title: Turn Clicks Into Customers: Proven Marketing Techniques for Converting Online Traffic into Revenue, Author: Duane Forrester
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Uncommon Service: How to Win by Putting Customers at the Core of Your Business
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Title: Understanding The Sale Process: Guide To Helping Salespeople Confront Their Fears:, Author: Walker Pizzico
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Unleashing Excellence: The Complete Guide to Ultimate Customer Service
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UnMarketing: Stop Marketing. Start Engaging.
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Title: Using Information to Develop a Culture of Customer Centricity: Customer Centricity, Analytics, and Information Utilization, Author: David Loshin
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