Title: The Power of Appreciative Inquiry: A Practical Guide to Positive Change (Revised, Expanded) (16pt Large Print Edition), Author: Diana Whitney
Title: Attracting Perfect Customers: The Power of Strategic Synchronicity (16pt Large Print Edition), Author: Stacey Hall
Title: A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong (Easyread Large Edition), Author: Janelle Barlow