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Title: Raving Fans: A Revolutionary Approach To Customer Service, Author: Ken Blanchard
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Raving Fans: A Revolutionary…
by Ken Blanchard, Sheldon Bowles
Hardcover $25.99
Title: Fanatical Prospecting: The Ultimate Guide to Opening Sales Conversations and Filling the Pipeline by Leveraging Social Selling, Telephone, Email, Text, and Cold Calling, Author: Jeb Blount
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Fanatical Prospecting: The…
by Jeb Blount, Mike Weinberg (Foreword by)
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Hardcover $29.00
Title: The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company / Edition 1, Author: Joseph A. Michelli
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The New Gold Standard: 5…
by Joseph A. Michelli
Hardcover $33.00
Title: The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail, Author: Clayton M. Christensen
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The Innovator's Dilemma: When…
by Clayton M. Christensen
Paperback $28.00
Title: The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World, Author: Fred Reichheld
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The Ultimate Question 2.0…
by Fred Reichheld, Rob Markey (With)
Hardcover $35.00
Title: Be Our Guest: Perfecting the Art of Customer Service (Revised and Updated Edition) / Edition 10, Author: Disney Institute
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Be Our Guest: Perfecting the…
by Disney Institute, Theodore Kinni, Tom Staggs
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Hardcover from $16.31 $24.99 Current price is $16.31, Original price is $24.99.
Title: Setting the Table: The Transforming Power of Hospitality in Business, Author: Danny Meyer
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Setting the Table: The…
by Danny Meyer
Paperback from $19.99
Title: Hug Your Customers: STILL The Proven Way to Personalize Sales and Achieve Astounding Results, Author: Jack Mitchell
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Hug Your Customers: STILL The…
by Jack Mitchell
Hardcover from $30.00
Title: The Language of Trust: Selling Ideas in a World of Skeptics, Author: Michael Maslansky
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The Language of Trust: Selling…
by Michael Maslansky, Scott West, Gary DeMoss, David Saylor
Paperback from $24.00
Title: 7L: The Seven Levels of Communication: Go From Relationships to Referrals, Author: Michael J. Maher
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7L: The Seven Levels of…
by Michael J. Maher
Paperback from $16.95
Title: Hug Your Haters: How to Embrace Complaints and Keep Your Customers, Author: Jay Baer
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Hug Your Haters: How to…
by Jay Baer
Hardcover from $30.00
Title: Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days, Author: Joey Coleman
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Never Lose a Customer Again:…
by Joey Coleman
Hardcover from $29.00
Title: Go-Givers Sell More, Author: Bob Burg
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Go-Givers Sell More
by Bob Burg, John David Mann
Hardcover from $24.00
Title: Customer Service Training 101: Quick and Easy Techniques That Get Great Results, Author: Renee Evenson
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Customer Service Training 101:…
by Renee Evenson
Paperback from $26.99
Title: The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg, Author: Todd Duncan
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The 10 Golden Rules of…
by Todd Duncan, Deb Duncan
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Hardcover from $16.99
Title: The Simple Truths of Service: Inspired by Johnny the Bagger, Author: Ken Blanchard
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The Simple Truths of Service:…
by Ken Blanchard, Barbara Glanz
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Hardcover from $16.99
Title: Perfect Phrases for Customer Service, Author: Robert Bacal
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Perfect Phrases for Customer…
by Robert Bacal
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Paperback from $19.00
Title: Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results, Author: Renee Evenson
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Powerful Phrases for Effective…
by Renee Evenson
Paperback from $19.99
Title: Satisfaction: How Every Great Company Listens to the Voice of the Customer, Author: Chris Denove
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Satisfaction: How Every Great…
by Chris Denove, James Power
Paperback from $24.00
Title: The Gold Standard: Giving Your Customers What They Didn't Know They Wanted, Author: Colin Cowie
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The Gold Standard: Giving Your…
by Colin Cowie
Hardcover from $28.99

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